Privacy policy

This Privacy Policy and Cookies is intended to explain how MOMENTUS collects, stores, and processes your personal data and any other data that may be collected for statistical analysis purposes.

MOMENTUS is a project under the responsibility of Soraia Freire, located at Rua Dr. Gomes Leal 3A, studio I, 2560-331 Torres Vedras, VAT number 210534567, responsible for the website momentus.shop. We are committed to ensuring the privacy and protection of our customers' and visitors' personal data, following all legal and regulatory norms in force.

MOMENTUS reserves the right to update and change its Privacy Policy and Cookies periodically to reflect any modifications in how our customers' personal data is processed or in legal terms. The most recent and current version of the Privacy Policy and Cookies will be displayed on MOMENTUS, and it is advisable to check it periodically for any updates or changes.

GUIDING PRINCIPLES

The main objective of this policy is to strengthen the relationship of trust and proximity between MOMENTUS and its customers. It also aims to demonstrate transparency in the processing of collected data and inform all customers of their rights and how they can exercise them as data subjects.

LEGAL BASIS

MOMENTUS operates in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR), and applicable data protection legislation in all processes involving the processing of personal data.

According to the GDPR Agreement, personal data is defined as: "Any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person."

DATA PROTECTION

We employ various measures to ensure the security of the collected information, the protection of personal data collected, to prevent unauthorized use, alteration, or access, unauthorized disclosure, loss, or unauthorized destruction.

As the data subject, the customer has the right to know what data is collected and stored, as well as to change it in the customer area and request its exportation or deletion from the store.

DATA COLLECTED

Customer Registration or Purchase

When registering or purchasing at MOMENTUS, the following data is collected: email, name, address, postal code, location, telephone, VAT number, and any other information provided by the customer. The data collected through the customer's purchase process will be processed automatically and intended for order processing, such as order dispatch or invoice issuance.

Newsletter

When subscribing to the MOMENTUS Newsletter, the following data is collected: name and email.

Contact Form

MOMENTUS may also request personal data in contact forms, namely, name, email, and any other information provided by the visitor.

Navigation on MOMENTUS

Data related to browsing the store is also always collected. Examples of this type of data include device and browser information, network information, and IP address.

PURPOSE OF THE COLLECTED DATA

Personal data is collected and processed for the following purposes:

Service Provision:

Compliance with tax obligations;

Order shipment;

Order processing;

Invoicing;

Problem resolution such as order cancellation, product return, or refund of the product and/or service value in accordance with applicable law;

Customer support: clarification of doubts about products, MOMENTUS operation, or any other issue requested by the customer;

Direct Marketing (e.g., email marketing):

To keep the customer updated on order statuses or any news in MOMENTUS, we may send emails with commercial communications regarding offers, products, or campaigns, as well as thematic content and information about registered order processing.

For marketing purposes, MOMENTUS may consider and use certain data such as viewed products, products in wishlist, or left in the abandoned cart.

Marketing communications are made after and with the prior consent of the customer.

In any case, MOMENTUS seeks to ensure that the information and data collected and used are appropriate for the purposes described and do not constitute an invasion of the customer's privacy.

WHEN DO WE COLLECT DATA?

Data is collected when there is a customer registration at MOMENTUS, newsletter subscription, filling out the contact form, order registration, or during store navigation.

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

The data subject has the right, at any time, to request access, rectification, objection, exportation, and/or deletion, as well as the right not to be subject to automated decisions.

The customer can exercise any of these rights with MOMENTUS by submitting a request sent to the following address info@momentus.shop. The customer can also file a complaint with the National Data Protection Commission (CNPD).

DATA RETENTION

MOMENTUS is obliged to retain information for tax and audit purposes in accordance with applicable law.

The period of time during which personal data is stored and retained varies according to the purpose for which the information is processed.

Indeed, there are legal requirements that require data to be kept for a minimum period of time. Thus, whenever there is no specific legal requirement, the data will be stored and retained only for the minimum period necessary for the pursuit of the purposes that motivated its collection or its subsequent processing, as defined by law.

The data subject may, at any time, request to access, rectify, or delete their personal data by sending an email to info@momentus.shop.

DATA SHARING

MOMENTUS does not transfer or sell any type of personal data to another entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the express consent of the data subject.

Any third party entity with which the customer's data may be shared is obliged to use it exclusively to perform the proper functioning of its service on behalf of MOMENTUS.

MOMENTUS may also disclose personally identifiable information under special circumstances, such as complying with court orders that require it or when certain actions violate the Terms and Conditions of the business.

COOKIES

MOMENTUS uses cookies on the website. The cookies used do not collect information that identifies the visitor but rather how the visitor interacts with the store's website. The collected data is used for statistical purposes, service provision, and improvement of service and user experience.

WHAT TYPES OF COOKIES ARE USED?

Analytical Cookies: These are used for the purpose of creating and analyzing statistics to improve the functioning of the website, without ever collecting personal information.

Functionality Cookies: They save user preferences regarding the use of the site so that it is not necessary to reconfigure the site every time you visit it.

Third-party Cookies: These cookies are created from third-party services such as Google, Youtube, Facebook, among others. They can be used to show you advertising related to your actions on the website.

For any other questions related to the protection of your personal data or the cookies used, you can contact us at the following address: info@momentus.shop.

This contract has been translated by automatic software, and the original version is in Portuguese. You can find the official Portuguese version here: https://momentus.shop/pt/policies/privacy-policy